DSP (Digital Service Provider) delivery time is how long it takes for your files to travel from the distributor's system into the platform's own catalog and become available to listeners. This timeframe varies significantly between platforms because each DSP uses its own technical infrastructure and review process.
Average Delivery Times by Platform
| Platform | Average Time |
|---|---|
| Spotify | 1-3 business days |
| Apple Music | 1-3 business days |
| YouTube Music | 3-5 business days |
| TikTok | 2-5 business days |
| Amazon Music | 3-7 business days |
| Deezer | 1-3 business days |
| Other regional platforms | 5-10 business days |
These are average figures; processing times can extend during high-volume periods (for example, right before Fridays).
Factors That Cause Delays
- Missing or incorrect information in metadata fields
- Cover art that doesn't meet platform requirements
- First-time verification of a new artist profile
- Lyrics flagged during a copyright review
- Platform-side processing queues during peak periods
Why Doesn't Every Platform Go Live at the Same Time?
Each platform has its own server infrastructure and validation logic. So despite being submitted at the same time, a release might go live on Spotify first and appear on TikTok several days later. When setting your global release date, it's best to plan around the slowest platform's timeline.
Tracking on SOOLY Music
In the SOOLY Music dashboard, you can see the platform-specific status of every release ("In Review," "Delivered," "Live") individually. If a delay occurs on any platform, the system notifies you and the support team follows up with that platform on your behalf.
Frequently Asked Questions
What happens if my release doesn't go live on the date I set? The SOOLY Music support team checks the status with the platform in question and gives you an update.
Is there a faster delivery option? Some plans include priority processing; check the package details in your dashboard.